Academia
Diploma thesis 2012improvement · quality · customers

CONTRIBUTION OF THE ISO 9001 QUALITY MANAGEMENT STANDARD TO BUSINESS IMPROVEMENT AT AHA EMMI, D. O. O.

This is a company with a long tradition in aluminium processing.

Jure SmoleStrojništvo · supervisor Janez Dulc · defence januar 2012
In brief

The project in five facts.

AuthorJure Smole
SupervisorJanez Dulc
Module—Mechanical Engineering
Employer / clientAcademia
Year2012januar 2012
About the project

Challenge, approach and results.

The diploma thesis defines the contribution of the ISO 9001 quality management standard to business improvement at Aha Emmi, d. o. o. This is a company with a long tradition in aluminium processing.

Problem

The diploma thesis defines the contribution of the ISO 9001 quality management standard to business improvement at Aha Emmi, d. o. o. This is a company with a long tradition in aluminium processing. They have implemented the ISO 9001:2008 standard. They follow three main principles of the standard: customer focus, process approach and continuous improvement. The company faced a challenge when implementing the process approach when they first encountered the ISO 9001 standard.

They now record a series of benefits associated with the use of the aforementioned standard: improvement in customer satisfaction, improvement in supplier satisfaction, improvement in employee satisfaction, improvement in organisational culture, improvement in productivity and similar.

Certificate of ISO 9001 quality management standard for quality management in a company
Diploma thesis

Full text

PDF of the diploma thesis (public).

Diploma thesis (PDF) ↓
Related

Module, programme and stories.

Apply

Your diploma project for a real company.

A diploma thesis at Academia solves a challenge from a company. Book a consultation.

800 hoursof placement in a company
97 %of graduates employed
Apply 2027/28All diploma projects
Before you go

We will send you the curriculum, the study path and your funding and scholarship options.

No calls, no spam. One e-mail with everything you need to decide, and an invitation to a lecture.

By sending the form you agree that Academia may contact you by e-mail or phone. Privacy · unsubscribe at any time.