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Diploma thesis 2020ISO 9001:2015 · kakovost · ključni kazalniki uspešnosti

Key Company Objectives and Their Review at Monthly Management Meetings

For the long-term survival of a company, it is important that the company operates with excellence.

Nina LesjakStrojništvo · supervisor dr. Darko Friščić · defence november 2020
In brief

The project in five facts.

AuthorNina Lesjak
Supervisordr. Darko Friščić
Module—Mechanical Engineering
Employer / clientAcademia
Year2020november 2020
About the project

Challenge, approach and results.

In companies, we encounter various factors that affect the basic functioning of operations. Business is very demanding because we must strive for ever higher goals, as conditions in current markets require ever greater demands (adaptation of business processes). ** The work environment** consequently changes constantly and encourages innovative solutions. For the long-term survival of a company, it is important that the company operates with excellence. With the introduction of balanced performance indicators, the company gains an overview of the entire business situation. ** Performance indicators** must be checked periodically; monthly checking is recommended. Important

Problem

In companies, we encounter various factors that affect the basic functioning of operations. Business is very demanding because we must strive for ever higher goals, as conditions in current markets require ever greater demands (adaptation of business processes). ** The work environment** consequently changes constantly and encourages innovative solutions. For the long-term survival of a company, it is important that the company operates with excellence. The use of appropriate technology and tools is very important for the daily operations of a company. ** Optimal organisation in a company** is possible on the basis of established guidelines.

To introduce these guidelines, we must introduce standardisation. A standard enables us to determine the purpose of an individual product, prevent errors and support joint collaboration. The standard described in the diploma thesis is ISO 9001:2015. ** Quality** in a company is ensured by focusing on total quality management.

Total quality management is referred to as a system for maintaining quality, striving to improve the quality of various groups and for linking quality development. In every company, due to complaints and rejects, situations arise in which unforeseen costs occur. It is important to limit costs and consistently monitor them in certain situations.

Achieving the highest business level in the market is achieved through knowledge of key performance indicators. These represent a measure for evaluating the most critical aspects of a company's performance. ** Indicators** give us support for achieving business performance.

Results

With the introduction of balanced performance indicators, the company gains an overview of the entire business situation. Performance indicators must be checked periodically; monthly checking is recommended. Important

Business review with performance indicators and graphs at a management meeting
Diploma thesis

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