The project in five facts.
Challenge, approach and results.
The diploma thesis addresses the concept of designing a mobile application to support complex travel. The travel process includes planning and executing the journey, which is often accompanied by stressful and unpredictable circumstances. The results confirmed the presence of fragmented functionality and the frequent use of multiple different applications during a single journey. It was found that there is a need for centralisation of information and its transparency, particularly when dealing with larger amounts of data when planning more complex itineraries.
Problem
The diploma thesis addresses the concept of designing a mobile application to support complex travel.
Solution and Method
The travel process includes planning and executing the journey, which is often accompanied by stressful and unpredictable circumstances. The current market of travel interfaces is characterised by fragmented functionality or specialisation, which increases the need to switch between applications. For travellers, this represents a cognitive burden that reduces transparency over all travel information and causes loss of time, which increases their stress.
The aim of the diploma thesis is to develop a centralised travel solution that brings together all travel information in one place, thereby enabling quick and effective organisation of important data. The research included a comparative analysis of existing applications and a quantitative questionnaire about the habits, needs and frustrations of users with experience of executing complex travel.
Results
The results confirmed the presence of fragmented functionality and the frequent use of multiple different applications during a single journey. It was found that there is a need for centralisation of information and its transparency, particularly when dealing with larger amounts of data when planning more complex itineraries. The research also highlighted a pattern of frequent functional needs of users, such as expense tracking, the possibility of adjusting accessibility and use without an internet connection.
Based on the research findings, it was possible to create personas and basic user journeys or interactions that would satisfy the needs of these user profiles. This made it possible to develop the basic information architecture of a mobile solution that supports the planning and execution of complex travel. This was followed by the creation of wireframes and determination of the visual appearance, which enabled the assembly of final screens using the Figma tool.
An interactive prototype of a mobile application was developed that brings together key functional requirements for executing complex travel in a centralised solution and emphasises the transparency and readability of content. The concluding findings show that there is still a need in the current market of travel applications for a user experience that would be adapted to independent and long-term travellers. Therefore, a solution concept was proposed based on user-centred design, which could gain market value as a centralised interface by upgrading the prototype into a functioning application.
Module, programme and stories.
Your diploma project for a real company.
A diploma thesis at Academia solves a challenge from a company – often the one where you do your 800 hours of placement. Read about the Grafično oblikovanje module or book a consultation.