The Impact of Communication with a Leader on the Functioning of a Group or Team

Communication is a fundamental condition that enables the existence and development of individuals, groups and the entire organisation. Communication is a means of understanding that enables the transmission of information, thoughts and data. He identified the actual difference between a group and a team, although people often equate both communities. In the second and third parts, I focus on communication and leadership.

Problem

Communication is a fundamental condition that enables the existence and development of individuals, groups and the entire organisation. Communication is a means of understanding that enables the transmission of information, thoughts and data. Just as mutual communication can lead to the resolution of a conflict situation, it can equally create a conflict situation.

Today it is no longer sufficient to give someone work and tell them what to do. People want to participate, to talk about their work, they want feedback, they want to know what they can expect from a particular type of work. This can certainly be achieved through communication within the group or team.

Of course, it is necessary that the leaders of the group or team are trained and know how to communicate correctly with their subordinates at the right moment, that they know how to motivate them and also calm passions. In short, it is necessary to analyse problems, make decisions and coordinate the work of all members of the group or team, as this is the only way the path to achieving the set goal is closer, faster and of higher quality. In my diploma thesis, I focus primarily on the formation of groups or teams, on leadership and the characteristics of leaders, but above all on the communication that takes place between the leader and other members of the group or team.

A person alone can accomplish very little, but if they have help, together with others they can accomplish almost everything, and if we also use appropriate dialogue to solve more difficult tasks in a group, success is almost guaranteed. Communication is part of their everyday life, so we think a lot about how to communicate successfully, whether in the business or private world. Just as communication between all family members is important in a successful family, it is also important in the functioning of a group or team.

However, we must be aware that we learn communication throughout our lives, if we want to. Communication is a living matter that is changed by various trends, such as the introduction of new services, technological progress, speed of information, etc. In order to keep up with new trends, continuous training and education is necessary.

I chose this topic for my diploma thesis primarily because the field of leadership particularly interests me. Especially the characteristics of leaders or the way of communicating with members of a group or team. If you have had the opportunity to lead a group in your life, you realise that positive communication is often the key to solving a problem or conflict before it even arises.

Communication between members is also important for the successful and often faster and higher quality solution of a given task. If we have a difficult task ahead of us, we need good individuals to solve it and, of course, a good leader who will be able to draw out their best qualities from all individuals. However, the matter is certainly difficult.

Therefore, the theoretical part consists of three parts. The first part deals with basic concepts, about the group or team.

Results

He identified the actual difference between a group and a team, although people often equate both communities. In the second and third parts, I focus on communication and leadership. In the research part of the diploma thesis, he wanted to gain insight into the situation in groups or teams, primarily what kind of leaders the randomly selected respondents encounter.

Here I deliberately did not want to do the research part only in one group, because I was actually interested in the general opinion about leaders. Delegation of tasks is a two-way process and as such involves giving tasks by the leader and accepting tasks by employees. The results of the survey showed that despite the development of information technology, delegation of tasks in groups or teams still takes place directly face to face.

Just like delegation of tasks, as many as 41% of respondents are informed about the situation in the company directly from their immediate leaders. Which is very beneficial from the point of view of trust between the leader and members of the group or team. However, if we take into account the fact that as many as 50% of respondents felt that they were insufficiently informed about the situation and plans of the company, a new question arises: do these immediate leaders of groups or teams have enough information about the situation in the company?

As already mentioned, one of the abilities of successful leaders is precisely communication with members of the group or team and that this is undoubtedly the source of every success, but usually also the cause of failure in the functioning of a group or team. It is encouraging that as many as 64% of respondents are satisfied with the communication of their leaders. It is also evident from further answers that leaders know how to resolve conflict situations through their way of communicating and that they have a positive impact on the functioning of the group or team.

Just as the leader's communication with members is important, communication between members within the group or team is equally important. According to the results of the survey, respondents are also aware of this, as as many as 85% of respondents strongly support this statement. In conclusion, I would say that people are often not aware of the importance of positive communication.

We are far too little aware that precisely the right and thoughtful word helps more than anything else. If we do not talk to each other, do not listen or even do not hear, then they will definitely create even bigger problems from small difficulties. If we only take into account the fact that we spend almost a third of our lives at work among our colleagues, we realise that positive communication is all the more and how very important a component of their successful functioning.