Academia
Diploma thesis 2021Varovanjehotel · hotel Veter · hotelirstvo

Ensuring Security in Hotel X

The hotel industry is part of tourism, as most tourism providers also offer their guests accommodation in hotels.

Olga IgnjatovićVarovanje · module Varovanje · supervisor mag. Boris Grilc · defence januar 2021
In brief

The project in five facts.

AuthorOlga Ignjatović
Supervisormag. Boris Grilc
ModuleVarovanjeVarovanje
Employer / clientAcademia
Year2021januar 2021
About the project

Challenge, approach and results.

The diploma thesis addresses the hotel industry and security in hotels, specifically in ** Hotel Veter. ** The hotel industry represents one of the most extensive and common forms of tourism in today's world. The tourism sector contributes a significant portion of income to every country that wishes to showcase its landmarks and natural assets by offering visits to a wide variety of tourist attractions. The hotel industry is part of tourism, as most tourism providers also offer their guests accommodation in hotels. Like most hotels, Hotel Veter has video surveillance, installed fire extinguishers and hydrants, and an important element of security is also the trained reception service. The perspective of a regular guest on ** the security and offering of the hotel in question** was also of interest, which is why an interview was conducted as part of the thesis.

Problem

The diploma thesis addresses the hotel industry and security in hotels, specifically in ** Hotel Veter. ** The hotel industry represents one of the most extensive and common forms of tourism in today's world. The tourism sector contributes a significant portion of income to every country that wishes to showcase its landmarks and natural assets by offering visits to a wide variety of tourist attractions. The hotel industry is part of tourism, as most tourism providers also offer their guests accommodation in hotels. The diploma thesis presents a brief history of the hotel industry.

In the past, accommodation providers only had a room with a bed and some form of meal available, but today, in addition to the most modern forms of accommodation, hotel guests can choose from excellent catering offerings, various halls or auditoriums are available for seminars or concerts, and wellness offerings are also becoming increasingly popular. A brief ** comparison between Slovenian and Austrian hotels** is also provided, where certain differences emerge, particularly in the types of hotels known in Austria but not in Slovenia.

The hotel industry nowadays represents business, profitability and competition among providers worldwide. Employees in the hotel industry strive to create a pleasant, homely, open and relaxed environment for guests, who should feel at home with them. They endeavour to provide an environment that offers and enables all of this, so that guests feel safe during their stay with them.

More and more tourists choose accommodation in a hotel precisely because of the sense of security, which is ultimately also important in the choice of destination itself. Given that we live in a time when criminal acts (such as theft) or even attacks on guests and employees frequently occur, it is very important for tourists to stay in an environment where their security is well taken care of. For every hotel, it is important to have its own security plan, which is also presented in detail in the diploma thesis.

Solution and Method

Like most hotels, Hotel Veter has video surveillance, installed fire extinguishers and hydrants, and an important element of security is also the trained reception service. The perspective of a regular guest on the security and offering of the hotel in question was also of interest, which is why an interview was conducted as part of the thesis.

Results

In the concluding section, general findings are provided regarding the existing situation in Hotel Veter.

Varnostna kamera v hotelski recepciji
Diploma thesis

Full text

PDF of the diploma thesis (public).

Diploma thesis (PDF) ↓
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