THE PROCESS OF ONBOARDING A NEW EMPLOYEE INTO THE WORK PROCESS

In today's world, where technology and engineering are highly developed, where market competition is ever increasing, and where the range of products and services is broad and diverse, a well-trained and motivated employee is of great importance. A positive workplace climate is also essential, as only a satisfied employee can deliver good results, which is particularly important in the banking sector. All of this can be achieved through successful onboarding and training.

Solution and Method

In today's world, where technology and engineering are highly developed, where market competition is ever increasing, and where the range of products and services is broad and diverse, a well-trained and motivated employee is of great importance. Therefore, it is necessary to provide a newly employed person with proper training and onboarding into the work process, as their work performance and customer satisfaction depend on it.

Results

A positive workplace climate is also essential, as only a satisfied employee can deliver good results, which is particularly important in the banking sector. All of this can be achieved through successful onboarding and training. However, there must also be qualified individuals for this work – mentors.

In the initial part of the diploma thesis, they will present the origins and development of mentorship through the centuries, the concept of mentorship, the mentor and the mentee or new employee, what role the mentor plays in the onboarding process, which type of mentorship can be chosen, and what the differences between them are. They will also present the importance of linking theory and practice and the benefits of onboarding. In the second part, from the third to the seventh chapter inclusive, they will demonstrate the procedure for onboarding a new employee into the work process using a practical example.

The procedure for selecting a mentor, preparing the mentor for implementation, through to the final results. This is a successfully completed training procedure, satisfaction of the line manager, the mentor, the mentee, and the bank's management. In the third and final part, in chapter eight, they will present the results of an anonymous survey conducted among employees.

They have prepared a graphical presentation and data analysis. They will also confirm the hypotheses that were set out in the first chapter of the diploma thesis.