Academia
Diploma thesis 2012Accountinghuman resources · small business · employee motivation

Human Resource Management in Accounting Services

Proper human resource management is of key importance for the success and competitiveness of small businesses and thus also accounting services.

Irena CmagerEkonomist · module Računovodstvo · supervisor mag. Majda Kralj · defence december 2012
In brief

The project in five facts.

AuthorIrena Cmager
Supervisormag. Majda Kralj
ModuleAccountingEkonomist
Employer / clientAcademia
Year2012december 2012
About the project

Challenge, approach and results.

Proper human resource management is of key importance for the success and competitiveness of small businesses and thus also accounting services. In addition to an excellent business idea, a maximally organised company and exceptional products, a business needs above all people with the right competences for successful operations. Successful management of the reward and motivation system leads to good business results, higher productivity, satisfaction and commitment of employees. Poor management in this area, however, causes demotivation, poor interpersonal relationships, deepens mistrust and may even trigger the departure of key personnel for the development and success of the company.

Problem

Proper human resource management is of key importance for the success and competitiveness of small businesses and thus also accounting services. In addition to an excellent business idea, a maximally organised company and exceptional products, a business needs above all people with the right competences. Human resources represent human and social capital for the company.

For employers, human resource management represents the greatest challenge, as they must employ the right people and extract the most from them, and then also succeed in retaining them. One of the ways to retain key personnel is appropriate systematisation of job positions and a pay system.

Results

Successful management of the reward and motivation system leads to good business results, higher productivity, satisfaction and commitment of employees. Poor management in this area, however, causes demotivation, poor interpersonal relationships, deepens mistrust and may even trigger the departure of key personnel for the development and success of the company. It is essential for the company to know how to motivate employees in the right way and to constantly monitor their education.

According to recent studies, non-financial incentives have surprisingly performed better than financial ones. In addition to the process of strengthening motivation in the company, it is also necessary to strengthen motivation at the workplace – satisfaction with work, primarily through the use of various motivational techniques. Professional education of employees in accounting services is one of the most important elements that indirectly influence the quality of work.

Accounting service team at a joint meeting
Diploma thesis

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